Outlook’s Delivery Receipt and Read Receipt Features

Today I want to talk about Outlook’s read receipt and delivery receipt features, how they work, how to disable them and why you should.

I’ve been using Outlook, Microsoft’s email client, almost every day since 2005. Back then it was Outlook 2003, today it’s Outlook 2007. I know what you are going to say: Outlook 2013 has been out for a while now and you are still using the 2007 version?

What can I say? This is the speed at which things move in big companies. Upgrades come at a very slow pace and sometimes, some versions get skipped altogether. For example the company I work for went from Windows XP directly to Windows 7 skipping Vista.

The two features I want to address, read receipt and delivery receipt, have been part of Outlook since at least Outlook 2003. Let me briefly explain what each one of them does:

  • The delivery receipt option, if enabled, notifies the sender of an email message that his or her email has been delivered to the recipient’s mail box.
  • The read receipt option, if enabled, notifies the sender of an email message that his or her email has been opened by the message recipient.

Let’s take a closer look at how Outlook achieves these two features. Continue reading “Outlook’s Delivery Receipt and Read Receipt Features”